Do you ship internationally?
We ship to most countries around the world
How much are the shipping costs?
United States, Australia, United Kingdom, New Zealand, Germany, France:
Standard Shipping( 10-15 business days)- $10.00
Rest of world (229 countries and regions):
Standard Shipping( 10-20 business days)- £20.00
How long does it take for my order to be delivered?
Please allow 3-5 business days for your order to be processed. After that, your order will be ready to ship.
United States, Australia, United Kingdom, New Zealand, Germany, France:
Standard Shipping( 10-15 business days)- $10.00
Rest of world (229 countries and regions):
Standard Shipping( 10-20 business days)- £20.00
How can I track my package?
We will send you a tracking number when your order ships. Simply visit the Order Tracking page and enter the tracking number to view the shipping status of your package.
Can I choose a different carrier?
We use UPS and FedEx for all shipments. If you need to use a different carrier, please contact us at [email protected]
Why is not the status of my shipment updated?
Your shipment may be delayed for many reasons. Common delays can include weather events, customs, or backorders. Please contact us at [email protected] if your shipment is not updated.
How can I pay for my order?
Current payment options for orders are Visa, Mastercard, Amex, Discover, JCB, Diners Club and PayPal.
What currency is displayed on the website?
Our products are listed in USD.
What is your refund policy?
Useeretail has a 30-day free return policy for all orders placed through useeretail.us. If you are not satisfied with your order for any reason, simply contact us for a return label and a refund. Please note that we can only accept returns that are unused and unwashed in their original packaging.
What if I received a damaged product?
We always try to source the best quality products for our customers. However, there are many factors that can cause your products to be damaged during shipping.
If you have received a defective/damaged item, please email us at [email protected], describe your problem and do not forget to include photos/videos that clearly show the problem.
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